What is the estimated delivery time?
Most of the items that are in-stock will be shipped on the same day. Any orders that has been placed or paid after the normal working hours will be shipped on the following day. We use varied shipping methods offered to us by numerous shipping companies. The estimated time of delivery is mentioned for every product. Usually, it takes somewhere between 4 - 6 business days. However, in exceptional cases it can take up to 10 business days.
We process and dispatch your orders within 3 business days of the order confirmed. The orders are confirmed by your bank in case of pre-paid payment modes. In case of 'cash-on-delivery' payment mode, we need you to verify your order. Instructions on how to verify your COD orders are given at the time of placing one.
Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
For your protection, we may contact you for extra order verification of payment method.
What are the shipping charges?
- Haatguru offers absolutely FREE shipping on net order value of ₹499/- or more on all products in India.
- Standard delivery – ₹49/- for orders below ₹499/-.
- Express delivery – will be available soon.
Order Delivery Flow
- In the unlikely event we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.
- Some locations in India are served by India-Post. In case a Cash-on-Delivery order is shipped through VPP service of India Post, then India Post might levy an additional charge of 5% of invoice value which will be collected by the local post-office at the time of delivery.
- Our Courier Partner will only deliver the Product to your Shipping Address & will not install or unpack the product.
- The Shipping charge will not be included in the refund value of your order as these are non-refundable charges.
Product will be delivered to all urban area servicable by major courier agencies. For Remote / Rural areas product will be sent by local couriers / India Post and may take little more time.
No deliveries on Sunday and National Holidays.
We're dedicated to giving our customers the very best of service by providing good quality of branded products, with a focus on these three characteristics, i.e. uniqueness, dependability & customer service. HaatGuru.com serve customers all across India from it's base in Delhi and are thrilled to be a part of the eco-friendly, quirk and fair trade wing of e-Commerce industry. More....
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